Offroad Online is completely dedicated to your total satisfaction. If you have any suggestions or comments please email us on info@offroadonline.co.uk or by using the link on our store page.

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for some details and then taken to paypal where payment can be completed
PLEASE NOTE: Your card is not charged until the items ordered are ready to be shipped.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

PLEASE NOTE: In some circumstances we do have to rely on our suppliers for stock, if their stock levels are incorrect, then the product ordered may not be able to be supplied. If this instance occurs we will be in immediate contact and sort out an alternative for you.

Shipping And Handling Both charges for shipping and handling are included in the price that is given at the checkout. On all orders over £200 free shipping and handling is offered. All goods are sent via First Class Royal Mail or via First Class delivery courier service. Please ensure that someone will be present at the shipping address to accept the package. If no one is present at the address then it will be delivered to your local depot for collection at a later date.

*Please note, goods shipped outside of the mainland UK will receive a flat rate charge of £15.00. Free postage is not available for goods posted outside of UK mainland.

Delivery Schedule We will despatch your order within 1 to 2 working days, this will depend upon our stocks and the stocks of our suppliers. Please allow up to 5 working days during busy periods.

Tax Charges For orders that are placed a flat rate VAT charge is applied (17.5%). The VAT charge will be added during checkout.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01344862739 or 07754828554

Privacy Policy Offroad Online do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.